Access academic support services

Our Student Learning Advisors, Student Mentors and Academic Coordinators all have a singular goal: to help you succeed.

Need counselling?

If you’re struggling with the transition to student life, know that you don’t ever have to go through it alone. Learn more about counselling services offered to all Deakin College students.

Student Learning Advisors

Ensure a smooth transition to university-level studies

Student Learning Advisors are professional staff who provide learning support across all Deakin campuses. You can book half-hour individual or group appointments (either on-campus or online) with a Student Learning Advisor for help in the following key areas:

  • time management and organisation
  • study skills
  • research skills and using the library
  • paraphrasing, summarising, and quoting
  • referencing
  • getting started on assessments
  • exam preparation
  • guidance on improving English language skills
  • guidance on academic integrity, collusion, and contract cheating.

Student Learning Advisors can also help you find information on other student support services available at Deakin College and Deakin University.

Students at all campuses can book an appointment with a Student Learning Advisor online. Students can also book an appointment in person at Deakin College Reception, or by calling Deakin College Reception at their campus:

Burwood: +61 3 5227 5197

Waurn Ponds: +61 3 5227 3433

Waterfront: +61 3 5227 2890

Kent Huang

"Studying at Deakin College was very beneficial for me as an international student since I was transitioning to a new education system. Deakin College taught me the basics and equipped me with the tools to prepare me for my degree. The smaller class size also helped me understand the lessons clearly since there is more academic support from the teacher where it was easy to engage and communicate when I have questions."

 

Diploma of Film, Television and Animation

Indonesian student

Learning Mentors

Learn from your high-achieving peers

All Deakin College Learning Mentors are high-achieving students with excellent communication skills, trained to support Deakin College students (at all campuses) to progress successfully in their studies.

Learning Mentors help you by:

  • being approachable, supportive, and encouraging
  • always treating discussions as confidential
  • advising you about the expectations associated with being a successful student
  • helping you get organised and develop effective study habits
  • providing information on other support services available at Deakin College and Deakin University
  • offering learning support to help you succeed in your units
  •  assisting you with unit-related queries through face-to-face meetings or online via Zoom.

You also have the option of choosing an individual Learning Mentor based on the unit in which you require extra support.

Learning Mentors do not:

  • proof-read or edit work for students
  • re-teach the content of classes/tutorials
  • assist students with the content of assignments, as this would be collusion

But they do:

  • guide students towards a better understanding of an assignment’s requirements
  • guide students to come to their own understanding of certain elements of a unit’s content

If more critical support is needed, a Learning Mentor may refer you back to your lecturer or to a Student Learning Advisor.

Book an appointment with a Learning Mentor online

Learning Mentor meeting locations

At Burwood campus, students will typically meet with a Learning Mentor near Deakin College reception, or they may choose to meet at the Deakin University Library.

At Waurn Ponds and Waterfront campuses, Learning Mentors typically book meeting rooms in the library or meet students in interview rooms near each campus’ respective reception areas. Meeting details are always provided in the booking confirmation email.

Viet My Nguyen

"Deakin College has helped me build the foundation and become more confident to enter Deakin University after finishing my Diploma course as I learned all the rules and tips in studying as it gradually introduced me to the university atmosphere."

Diploma of Information Technology

Vietnamese student

Academic Coordinators

Get academic support specific to your course

which Deakin University degree will best suit your future goals. They can also assist with:

  • FEE-HELP information (domestic students only)
  • Leave of absence questions
  • Special consideration
  • Academic integrity

To book an appointment with your Academic Coordinator, contact them directly or contact our Reception team.