Access counselling services

If you’re struggling with the transition to student life, know that you don’t ever have to go through it alone.

Need immediate assistance?

Visit our crisis support page for emergency resources and advice.

Where to find counselling services

We know that student life can sometimes be tough

Especially if you are facing difficulties that are interrupting your studies.

At Deakin College, we are committed to providing support and advice to help you reach your full potential while you study with us. We offer general student welfare support in Burwood and Geelong. Appointments can be made to discuss study or personal issues, academic assistance, accommodation difficulties, family matters, attendance issues and homesickness.

Deakin College Student Services can refer you to Deakin University Counselling and Psychological Support or another healthcare professional if you need longer-term or specialist help.

If you require general student welfare support, please email Burwood: or Geelong:

Additionally, professional counselling is available at our Burwood and Geelong campuses through the Deakin University Counselling Service. Counselling is free and confidential, and currently offered through phone and video appointments. Contact Deakin University Counselling and Psychological Support (Burwood and Geelong).

Other telephone and counselling services

For immediate emergency help

Our counselling service is not a 24-hour service for students in crisis. If you need immediate emergency help, contact LifeLine or SuicideLine now.

Lifeline (all ages)

  • Telephone counselling 13 11 14 (Open 24 hours 7 days a week)
  • Support Chat (Open 7 pm – 4 am 7 days a week)
  • Lifeline’s 24/7 crisis support services can be accessed through the free Translating and Interpreting Service on 131 450. The caller should then ask to talk to Lifeline on 13 11 14 in the language required.

1800Respect: Sexual Assault & Family/Partner Violence Crisis Counselling (all ages)

  • Telephone Counselling 1800 737 732 (Open 24 hours 7 days a week)
  • Online Counselling (Open 24 hours 7 days a week)

Beyondblue (all ages)

  • Telephone Counselling 1300 22 4636 (Open 24 hours 7 days a week)
  • Chat (Open 3 pm – 12 am 7 days a week)

eheadspace (for ages 12 – 25)

  • Telephone counselling 1800 650 890 (Open 9 am – 1 am 7 days a week)
  • Chat (Open 9 am – 1 am 7 days a week)