Student Services

Deakin College students have access to a range of support services and campus facilities to ensure a smooth academic and emotional transition to university level study.

Students are encouraged to use the support services and facilities provided and to contact Deakin College Student Services and Academic support staff for advice and assistance as soon as the need arises. Staff members are available for individual appointments.

Meet your Student Services and Academic Support Staff

Burwood Campus

Tel: +(613) 9244 5197

Annie Rapoport
Student & Academic Services Manager

Erica Paine
Student Counsellor

Shupu Wang
Student Counsellor

Annella Chambers
Student Learning Advisor (Burwood)

Ioannis (Yianni) Vassiliou
Student Learning Advisor (Burwood)

Rachel Maissan
Student Learning Advisor (Burwood)

Geelong Campuses

Tel: +(613) 522 72252

Liz Hewitt
Campus Manager

Dianne Backwell
Student Learning Advisor (Geelong)

Jakarta Campus

Tel: +62 21 290 22285

Sindy Amanda Wardaya
Student Administration Manager

Student Learning Advisors

Deakin College Student Learning Advisors can provide you with a range of academic skills support strategies and services.

Our Student Learning Advisors can offer study skills advice on topics such as:

  • Referencing

  • Essay and report writing

  • Time Management

  • Research tips/using the library

  • Getting started on your assessments

  • Revision and exam preparation

They also offer study skills workshops throughout the trimester – look out for the timetable on the student portal. Students can access further support through the Moodle unit ‘Study Skills Online’ found below the links to their units. To book an appointment visit Deakin College reception or book an appointment with a Student Learning Advisor online.

Student Counsellors

Deakin College Student Counsellors are committed to providing you with support and advise to help you reach your full potential while studying at Deakin College. Appointments can be made to discuss study or personal issues, academic assistance, accommodation difficulties, family matters, attendance issues and home-sickness. Students are encouraged to make an appointment at Deakin College Reception.

Disability Support

Deakin College is committed to providing equal opportunities for students with disabilities and promotes strategies to develop a flexible teaching and learning environment which is able to meet the needs of a diverse range of students.

Deakin College encourages students to provide information (including medical or other professional advice) regarding the nature of their disability and special needs during the application and enrolment process. It is important that students provide Deakin College with these details as early as possible so that we can assess students' support needs and ensure that they are able to succeed in their chosen program of study.

Deakin College is committed to providing a teaching and learning environment which promotes dignity, acknowledges students' rights to privacy and confidentiality, and promotes an awareness of students' needs and rights. Therefore, Deakin College is able to make reasonable accommodations to support students with disabilities throughout their studies and ensure that they have equal access to the teaching and learning environment.

Graduation (Celebration of Completion)

Deakin College holds a Celebration of Completion event once a year. This is generally held in August in Australia. All eligible students are sent an invitation.

Orientation Mentors

During the Orientation and Enrolment program, students will be placed with an enthusiastic, friendly and approachable Student Mentor who will assist them during the week. Student Mentors are able to provide vital information about studying at Deakin College and assist with general queries.

PALM: Peer Assisted Learning Mentor

Deakin College has a Peer Assisted Learning Program called PALM, which aims to help students adjust to studying at Deakin College and make the most of their experience. Students can contact a PALM Mentor online or meet face-to-face to share study problems or worries within a supportive, informal environment. PALM Mentors have excellent academic results and communication skills, and can support their peers by sharing their experiences, providing advice and answering queries through face-to-face meetings, phone, email and/or Zoom. For more information, please go to the study skills tab on the Student Portal or visit the PALM website.

Student Representation

The Student Committee (SC) seeks to provide students with a voice. Opening a conduit for communication between staff and the student body provides an avenue where current student issues can be discussed, with valid feedback offered, in order to improve the quality of student life at Deakin College.

The SC also aims to foster a sense of community at Deakin College. The SC is made up of a cross section of committed students and staff who represent the Deakin College student body. The student members of the SC are appointed to represent the interests and needs of the entire Deakin College student body for a period of one trimester.

Under 18 Students

Deakin College must follow specific policies and procedures for accommodating, supporting and monitoring international students who are under 18 years of age whilst they are studying in Australia*. These policies and procedures are designed to guarantee that Deakin College complies with the National Code and the Department of Home Affairs (DHA) requirements for ensuring that international students are adequately cared for during their studies. Students who are considering changing their accommodation and welfare arrangements must discuss the proposed change with Student Services at Deakin College. Find out more about our Under 18 management and guardianship services.

*These policies and procedures do not apply to students studying at the Jakarta campus in Indonesia.

Deakin University Student Life Services

In addition to Deakin College support services, students studying on a Deakin University Campus may access the following Deakin University Student Life services:

Language and Learning Advisors

You can get help with your study issues and assignments. Academic Skills Advisors can help you plan your assignment, or check that your draft is on track. They also offer a comprehensive range of academic skills classes and workshops during the trimester.

Careers and Employment

The Careers and Employment office provides information, advice and activities to help you make choices and decisions about study, employment and career options. They also provide assistance in developing skills and attributes to become employable and to stay that way.


Deakin Chaplaincy provide spiritual and pastoral care for the campus community. They also can assist in relation to issues of justice and peace and be available to preside at funerals, weddings and other celebrations.

Counselling and Personal Development

A confidential counselling services is available for you to discuss any personal or welfare matters. For many students, being positive, and managing their emotions increases academic success. You do not need to be in a crisis, or dealing with a serious problem to seek counselling, addressing your concerns before they become overwhelming often allows for better outcomes.

Health Services

The Health Service provides students and staff of Deakin University access to a professional, confidential, and cost effective range of medical and nursing services staffed by general practitioners and division one registered nurses.

More information about Deakin University student services can be found on the Support Services website.