- What is FEE-HELP?
- Who is entitled to FEE-HELP?
- When do FEE-HELP loans need to be repaid?
- How does FEE-HELP assist students to pay tuition fees?
- How to apply for FEE-HELP
- Census Dates
- What happens next?
- How do you withdraw your enrolment in unit(s) of study?
- What happens if you withdraw on or before the census date?
- What happens if you withdraw after the census date?
- Where can you obtain more information about FEE-HELP?
- Grievances and Appeals
FEE-HELP - Australian Government Loan Scheme
Listed in this section is a brief summary of FEE-HELP.
Students interested in FEE-HELP should read the 'FEE-HELP Information Booklet' and 'Request for FEE-HELP Assistance Application' available from Deakin College and also refer to the following Australian Government website: studyassist.gov.au/ sites/studyassist/ helppayingmyfees/ fee-help/pages/ fee-help-.
Note: FEE-HELP is only available for Diploma Programs.
What is FEE-HELP?
Deakin College, as a recognised Higher Education Provider (HEP), allows eligible students the opportunity to access the FEE-HELP loan scheme.
FEE-HELP can cover all or part of a student's tuition fees, up to a lifetime limit of $104,440 (2019). (A student can elect to pay a portion of fees directly to Deakin College, and the remaining debt will be registered as a loan through the Australian Taxation Office). The FEE-HELP limit is indexed annually (as measured by the CPI index). A loan fee of 25% applies to FEE-HELP loans. Indexation and the loan fee do not count towards your FEE-HELP limit.
The Government pays the amount of the loan directly to the student's higher education provider.
Who is entitled to FEE-HELP?
To be entitled to FEE-HELP, students must be:
- an Australian citizen: or
- the holder of a permanent humanitarian visa who will be a resident in Australia for the duration of the unit
When do FEE-HELP loans need to be repaid?
A student will commence repaying any FEE-HELP loan through the Australian Taxation Office once their income reaches the minimum threshold for compulsory repayment ($51,957 per annum 2018-2019).
How does FEE-HELP assist students to pay tuition fees?
Deakin College sets the tuition fee(s) for students unit(s) of study. If students are eligible for FEE-HELP, they may choose to pay their tuition fee in three ways:
- pay the full tuition fee up-front to Deakin College;
- pay some of the tuition fee up-front and request a FEE-HELP loan for the remainder of the tuition fee; or
- request a FEE-HELP loan for the full tuition fee.
You can download the Fees Schedule here.
How to apply for FEE-HELP
Eligible students who wish to pay for part or all of their tuition fees through FEE-HELP must fully complete the 'Request for FEE-HELP assistance' form available at on our website. Students must complete the online form by the relevant census date for the units of study that they undertaking, including the provision of a tax file number.
Eligible students who fail to pay their tuition fees in full or who do not apply for FEE-HELP (and provide a tax file number) will be at risk of having their enrolment invalidated.
The census date will be at the end of the fourth week of a trimester. See dates below.
|Trimester 1 (March 2019)||4 March 2019||7 June 2019||29 March 2019|
|Trimester 2 (June 2019)||1 July 2019||4 October 2019||26 July 2019|
|Trimester 3 (October 2019)||28 October 2019||7 February 2020||22 November 2019|
You can also download a copy of the dates here.
What happens next?
Within 28 days of the census date, Deakin College will provide students with a Commonwealth Assistance Notice (CAN). This will be forwarded to their Deakin College student portal account. The notice will provide students with information on the unit(s) for which they have received FEE-HELP assistance and their FEE-HELP debt, including any loan fee amount they may have incurred for those units.
If students believe the notice to be incorrect they should contact the Deakin College FEE-HELP Officer (in writing) within 14 days of the date of their Commonwealth Assistance Notice. Disputes not lodged within 14 days will not be considered.
Failure to dispute an incorrect Commonwealth Assistance Notice results in this fee liability being reported to the Australian Taxation Office (ATO).
The CAN notice will provide students with their Commonwealth Higher Education Student Support Number (CHESSN). Students CHESSN is unique and will enable them to access information on their FEE-HELP balance from the Going to Uni website at www.goingtouni.gov.au.
How do you withdraw your enrolment in unit(s) of study?
To withdraw from a unit(s) of study a students may make changes to their original enrolment/unit selection on-line through the Deakin College student portal. After on-line enrolment is closed, students who want to make an enrolment change will be required to complete the appropriate 'Enrolment Variation' form and submit to Deakin College reception on or before the census date.
What happens if you withdraw on or before the census date?
Students who correctly withdraw from any unit on or before the census date will not incur a FEE-HELP debt for that unit.
What happens if you withdraw after the census date?
Students who have requested FEE-HELP assistance and withdraw after the census date, will have a debt with the Commonwealth that they are legally required to repay. Students cannot withdraw after the census date without incurring a FEE-HELP debt.
If however, after the census date, students become seriously ill or other special circumstances occur and they are unable to continue their studies, then they can apply to Deakin College to have their FEE-HELP balance re-credited and their FEE-HELP debt removed. Note that there are time limits for applying.
Where can you obtain more information about FEE-HELP?
Students interested in FEE-HELP should read the 'FEE-HELP Information Booklet' and 'Request for Fee-Help Assistance Application' available from Deakin College and should refer to the following Australian Government website: www.studyassist.gov.au/sites/StudyAssist/.
FEE-HELP and academic performance
The Education Legislation Amendment (Provider Integrity and Other Measures) Bill 2017 was introduced into the Australian Parliament on 1 June 2017, and passed through the Parliament on 10 August 2017. As part of the Bill all students will have to maintain a minimum pass rate, relevant to the number of units they are enrolled in (not their academic pass rate), to continue using FEE‑HELP for their studies.
Grievances and Appeals
Deakin College has grievance polices and procedures, both in relation to prospective students and enrolled students on academic and non-academic matters.
Students should also be familiar with Deakin College's other policies and procedures.