Parent FAQs

The College has a dedicated team actively monitoring the advice from the recognised international, national and local authorities and any developments at Deakin University. Through this team we are:

• developing resources to support students transitioning to online learning;
• increasing online student support, including academic study support, course advice, health and wellbeing support, and a virtual College reception counter.

These online support sessions are available to students via Zoom. Each session will have a dedicated member of the Deakin College team available to answer students’ questions and provide support.

We are assisting students who have been forced to self-isolate and do have access to groceries. If you are concerned about your son/daughter cannot access food or essential items, please contact dcoll-studentservices@deakin.edu.au.

Yes, students can withdraw at any point up until the end of Week 4 of Trimester with no academic penalty. Refunds will be provided in accordance with our Refund policy.

Please contact us if you are worried. Email deakincollege@deakin.edu.au