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Parent FAQs

How will Deakin College look after my son/daughter if they're studying online?

The College has a dedicated team actively monitoring the advice from the recognised international, national and local authorities and any developments at Deakin University. Through this team we are:

  • developing resources to support students transitioning to online learning;
  • increasing online student support, including academic study support, course advice, health and wellbeing support, and a virtual College reception counter.

These online support sessions are available to students via Zoom. Each session will have a dedicated member of the Deakin College team available to answer students’ questions and provide support.

I am worried about my son/daughter going out to buy groceries. Will Deakin College help in the delivery of essential supplies to students?

We are assisting students who have been forced to self-isolate and do have access to groceries. If you are concerned about your son/daughter cannot access food or essential items, please contact

I'm concerned that my son/daughter won't like studying online. Can s/he withdraw if s/he doesn't like it?

Yes, students can withdraw at any point up until the end of Week 4 of Trimester with no academic penalty. Refunds will be provided in accordance with our Refund policy.

Who can I contact if I'm concerned?

Please contact us if you are worried. Email

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